We're delighted that you have chosen Medivet to look after your animal family members.
We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this that we've put our Client and Patient Charter pledges on the wall of our clinics.
Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that all the notes we hold on your pet are available at every Medivet branch, 24 hours a day, via our high-tech, specially developed computer system.
We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24-hour Continuous Care and Emergency Centres.
We aim to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!
Our standard terms and conditions of business are available to read on this website. Do have a look at these to familiarise yourself with Medivet’s standards of care and service.
We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.
With kind regards,
The Medivet Family