Client Service Charter





    Pet symptom - Dog's head

At Medivet we want you to benefit from your pet’s longer, happier and healthier life.

  • Innovations – Our patients benefit from our continual investment in modern technology and therapeutic standards to improve the quality of care they receive.
  • 'State-of-the-Art' Knowledge and Skills – As an Investor in People practice, Medivet is committed to the ongoing training and development of its entire staff. We believe that well-trained, motivated and professional staff enhance the service we offer to both you and your pet. At our purpose-built lecture facilities we provide regular lectures and courses to all members of staff and our in-house team of specialists encourage our staff to attend additional external courses.
  • Client Support – We offer a range of clinics to you and your pet. There are puppy parties, slimming clinics, over eight clinics, and chronic disease clinics to promote our principal objective, i.e. the long term health interests of our patients.
  • Community Education Programmes – We are committed to helping educate the communities in which we work regarding pet care issues. This includes school visits and demonstrations, care home visits, sponsorship programmes and many other similar projects.

We believe that the relationship you and your pet develop with your vet should be a very special one and are committed to making this happen.

We look forward to welcoming you and your pets to our practices.