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    Medivet Healthcare Plan (Cat)

Medivet's 24-hour Care 

We understand that an emergency could occur at any time, and we know what a worry it is when your pet needs immediate treatment out of hours. That is why we pride ourselves on offering our clients unique, complete 24-hour care.

To locate your nearest Medivet 24-hour centre, follow the links below:

Our 24-hour centres are open 24 hours a day, 365 days a year. Each Medivet 24-hour centre is well equipped with the capability to perform a variety of diagnostic procedures and necessary surgeries.

All phone calls are answered by a member of staff, so you don't have to leave a message on an answer phone.

We always have a dedicated night vet and nurse on site plus a back-up on-call team to deal with complicated procedures. Pets are never left alone and are provided with continuous monitoring.

Because Medivet has an integrated client computer system, our 24-hour centres can access your pet's records from any Medivet practice. We will liaise with any external practices. Pets can stay with us until they are fully recovered and can then go home with you.

Our 24-hour vet centres provide:

  • Immediate access to a vet who is on duty and ready to respond.
  • A night nurse who is present to assist the vet with emergencies and to care for inpatients all through the night.
  • A secondary team of vets and nurses who can be called in to assist the on-duty staff with larger or more challenging cases.
  • On-duty staff who will always answer your call.
  • A seamless handover of care of inpatients between daytime and night staff, ensuring consistent quality care.
  • Round-the-clock use of modern technology and skills.
  • 24-hour access to your pet's clinical records through the advanced high-speed computer network links between Medivet and practices.
  • Appointments available at most times of the day or night.
  • The added convenience of having your needs attended to at a time that suits you.
  • Peace of mind knowing that someone is caring for your pet at all times and available to talk to you whenever you feel the need, 24 hours a day, 365 days a year!

Our 24-hour centres are open 365 days a year (including Christmas Day) around the clock!

If there is not a 24-hour centre near you yet, please visit your local practice home page for their dedicated out-of-hours information.