01929 462535

Meet the Medivet Wool Team

Welcome to Medivet Wool. We are a friendly and devoted team of veterinary professionals who are dedicated to providing your pet with the highest standard of care.

We believe that a sympathetic, compassionate and trustworthy approach is essential for developing the vital relationship between you and your pets vet. Not only do we want to make sure your pet feels safe, we also want you to benefit from your pet’s longer, happier and healthier life. That’s why we treat all pets exactly how we would our own.

We are a purpose-built, well equipped practice with access to 24 hour care. Our practice is bright and modern, with a full range of veterinary equipment available to provide your pet with the best treatment possible.

We sell a range of affordable food, toys and grooming products, and we also offer free weight clinics using our amazing experience to offer expert advice.

For more information or advice, please pop by the practice or give us a call. A member of our team will be more than happy to help you.

Veterinary Surgeons

Andy Buchan

Andy Buchan - Partner and Veterinary Surgeon

I joined Heathlands in April 2012 and became a partner in the practice later the same year. I have spent most of my career working in small animal practice in Devon before choosing Heathlands as my professional home. My passion is surgery and in 2011 obtained the RCVS Certificate in small animal surgery (CertSAS) after four years of study. Areas of interest include soft tissue and orthopaedic surgery, pain management and more recently MRI imaging. In my spare time I love to spend time with my children and still greatly miss my days on the rugby pitch.

Sarah WarrenSarah Warren – Veterinary Surgeon

In 2002, I qualified from the Royal Veterinary College in London. I spent the first two years working in the Midlands before moving to Dorset to join this practice in 2004. I enjoy soft tissue surgery but I have a special interest in small animal medicine. Outside of work, I enjoy spending time with my two children, two dogs Chilli and Aggie, and two guinea pigs, Fleur and Katie. I am a keen runner and I love running along the coast path with Aggie when I get the chance to.

Silvia CugatSilvia Cugat– Resident Veterinary Surgeon

I have a veterinary degree and qualified in July 2015, at Cardenal Herrera CEU, University (Valencia, Spain). Before joining Medivet, I did an internship for tow years at the Cardenal Herrera CEU University and also worked in practices in South Africa with wild animals for two months. My special interests are within ophthalmology, soft tissue and orthopaedic surgeries, necropsies and pathologic anatomy. Outside of work, I enjoy doing Salsa dancing, kizomba, bachata and martial arts.

Nursing Team

Tracey PorterTracey Porter – Head Veterinary Nurse

I qualified in 2001 having trained locally at Kingston Maurward College. My career started in veterinary nursing in 1994 at the PDSA in Bournemouth, continuing at mixed practices in Wareham, Swanage and Tiverton. I have been here at Heathlands (now Medivet Wool) since 2003. I lead a close team of nurses, and I am also responsible for the practice health and safety.

Ruth WatersRuth Waters – Veterinary Nurse

I qualified in 1996 from the prestigious Stone Lion Veterinary Hospital in Wimbledon, London. I then moved to work at the Liphook Equine Hospital to specialise in equine theatre and radiography. In 2003 I moved to Dorset after my two children were born.  Since then, I have worked part time as a veterinary nurse and I now work two days a week at Wool. I organise puppy club and also run my own fun dog agility classes. I enjoy walking my two terriers, Ellie and Scooby, and competing with my horse Sammy.

Holly JohnsonHolly Smith – Veterinary Nurse 

I studied at Lynwood School of Veterinary Nursing and qualified in 2014 with a Level 3 Diploma in Veterinary Nursing. Before joining Medivet, I worked at an animal rescue centre for five years and also worked on a farm milking the cows. I enjoy working with orthopaedic surgeons in the theatre and am interested in intensive care as well as nursing consults. At home I have a three-year-old Springer called Aussie, 16 chickens, a horse named Alfie Moon, 2 goats called Marmite and Toast and a cat named Minow. In my spare time I enjoy walking the dog and horse riding. 

Caroline ElyCaroline Ely – Student Veterinary Nurse

I am currently in my second year at Lynwood College, studying to be a registered veterinary nurse! Before joining Medivet, I spent five years in the British Army. I also travelled to volunteer at animal sanctuaries around the world. I am very interested in working towards being an excellent, caring qualified veterinary nurse. At home I have a bearded dragon called Pixie. Outside of work I enjoy travelling and keeping fit!

Sophie ThornecroftSophie Thornecroft – Student Veterinary Nurse

In July 2013, I achieved a Level Three Extended Diploma in Animal Management. I really enjoy working in the veterinary field. I love all animals but do have a soft spot for rabbits. Outside of work, I enjoy yoga, reading, music and looking after my rabbit.

Clare WestbrookClare Westbrook – Patient Care Assistant

I studied animal care at Kingston Maurward College and then went on to achieve a Diploma in Animal Management. I have had work experience from a variety of animal sanctuaries which has lead me to start my career at Medivet. I am enjoying learning lots of new skills in my role. At home, I have two Labradors and in my spare time, I enjoy reading, walking and socialising.

Reception Team

Elspeth MunroeElspeth Elliot (Elz) – Client Care Assistant 

I have worked for Medivet since 2012, prior to this I worked as a groom at a riding school and in sales at Scats Country Stores. I hold a certificate in veterinary practice administration and really enjoy working on reception, doing the admin and meeting people and their pets! I work mainly at the Wool branch but also cover at Littlemoor from time to time. I have a springer X called Farley, a cat called Casper, tropical fish and two mischievous rabbits - and would have more pets if I could! I live with my husband and son, outside of work we enjoy walks on the beach, fishing, kayaking, camping and a lot more!

Liz MunroeLiz Munro – Client Care Assistant 

I worked for the library service before coming to Heathlands/Wool in 2003 as a receptionist/client care assistant. I live in Wool with my husband, one extra special Labrador and two equally important, gorgeous cats. My grandson comes to see me every day before school and my other hobbies include walking, cooking and gardening. I feel privileged to work alongside my daughter Elz, here on reception.

Vicki BaberVicki Baber – Client Care Assistant

I have been working at Medivet since 2004. Before joining the Medivet family, I worked in administration. I enjoy being part of a team that helps animals and I enjoy sorting out pet insurance. At home I have two St. Bernards and two cats. I used to show my dogs all over the country, including many times at Crufts. In my spare time, I enjoy walking my dogs, watching crime or animal related TV programmes and visiting animal and wildlife parks. I really enjoy building a rapport with clients and their pets and aim to make their visits as happy as possible. 

Clauda SneddonClauda Sneddon – Client Care Assistant

I started my working life in 1996 by joining the Army Medical Services - Royal Army Dental Corps, where I served at various locations across the country and on operational tour in Iraq.  After 13 years serving in the forces and reaching the rank of sergeant, plus having two daughters I decided to leave military life to pursue a career working in various large multi-chair Dental Practices. During this time I was the lead dental nurse and practice co-ordinator and responsible for a large team of dental nurses and dental clinicians. I am also a qualified First Aid Instructor and have completed my BTEC in Business Administration. I am a keen runner and cyclist and regularly take part in half marathons, often roping in my husband and daughters to trainee and compete alongside me. I now have my sights firmly set on completing an Ironman event.

Support Team

Jan - CircleJan Doedens - Senior Partner, Head of South West London Region and Senior Project Manager

I was born in Johannesburg, South Africa. I graduated from Onderstepoort Veterinary School in 1989. In 1995 I started to work at DNA Veterinary Group in south west London, the group then joined the Medivet Partnership in 2000.

Angie PearceAngie Pearce – Dorset Area Manager

I started my working life in the automotive glazing industry as a receptionist. After having my daughter, I returned to the industry to head up the accident management department for one of the major accounts in Henley on Thames. I moved to Portland in 2001 and after a couple of seasonal jobs, I settled at Moorcroft Vets as a part time receptionist working my way up to be Practice Manager. I enjoy all aspects of my job from helping on reception to assisting the vets. I have a three legged cat at home. In my spare time, I enjoy going to concerts, travelling, swimming and I also hold a 1st Dan black belt in Karate.